FAQ

Below you'll find answers to some of the most commonly asked questions about our products and services.

Q: Are your products cruelty-free? A: Yes, all of our products are cruelty-free. We are committed to using ethically sourced and sustainable ingredients, and we do not test on animals.

Q: What is your return policy? A: Please see our refund policy for more information 

Q: Do you offer free shipping? A: Yes, we offer free shipping on orders over a certain amount. Please check our website for the current threshold and any additional shipping options.

Q: Can I cancel or modify my order? A: If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may already be in the process of shipping and cannot be changed.

Q: What payment methods do you accept? A: We accept all major credit cards, as well as PayPal and other digital payment methods.

Q: How can I track my order? A: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

If you have any additional questions or concerns, please don't hesitate to contact us at info@onemane.com.au